Accounts and insurance

Your account

Your hospital account includes accommodation, delivery suite/theatre fee, telephone calls and partner's meals.

You will receive a separate invoice from your obstetrician, your baby's paediatrician and anaesthetist if applicable. You may also receive invoices from allied health providers such as physiotherapy, pathology and pharmacy.

You will need to pay a deposit on the day of booking, which formalises the appointment for your delivery and is non-refundable except for certain medical conditions, which prevent delivering at our hospital.

The Mater has a policy of payment in full of any insurance gaps on the day of discharge. Should you be unsure of your financial responsibilities, contact your health fund or phone our customer services team on + 612 9900 7386 or + 612 9900 7397.

Health insurance

It is essential that you contact your health fund soon after booking, to ensure that you understand your level of cover and that it meets your needs.

Some important questions to clarify with your health fund are:

• Have I been a member of the health fund long enough to avoid any waiting periods which may cause the health fund not to cover my hospital account?
• Do I need to change my level of cover to ensure my baby is covered if admitted to the special care nursery?
• Do I, or my baby, have an excess or co-payment on my level of cover?
• Are there any other financial gaps that I may expect such as pharmacy?
• Do I have any exclusions at all, not only maternity related, on my level of cover?

Multiple pregnancy

Twin II medical bed rate will be charged when twin II is not in special care. There will be no charge for twin I.

An excess or co-payment may also be applicable depending on your health fund. This excess also applies to special care nursery for twin I and twin II.